Called before hand and they took the time to walk through their process as well as pricing. When I dropped the bike off, the guy did a few checks (brakes, ebike walk function, tires) and noted the brake lines could be flushed if wanted.

I just got back into mountain biking. I’ve been to many shops and so far Pronghorn has been the best. They answered all of my questions and never made me feel bad about asking. They were very welcoming and friendly.